Terms & Conditions

Effective Date: January 1, 2025
Last Updated: January 1, 2025
IMPORTANT: Please read these Terms & Conditions carefully before using our website or services. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not access our website or use our services.

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and IT Expert Hub ("Company," "we," "us," or "our"), operating the website niwakaame.org and providing IT consulting services and educational courses.

By accessing our website, purchasing our services, enrolling in courses, or using any of our offerings, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and any other policies referenced herein.

2. Company Information

Company Name: IT Expert Hub
Registration Number: 83079933
Address: 8207 Tumelo Dam Nkunachester, FS 3400, South Africa
Email: [email protected]
Phone: +484436081213

3. Services Description

IT Expert Hub provides the following services:

3.1 IT Consulting Services

3.2 Educational Courses

Service descriptions, pricing, and availability are subject to change without notice. We reserve the right to modify, suspend, or discontinue any service at any time.

4. Eligibility and Account Registration

4.1 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

4.2 Account Registration

Certain services may require you to create an account. When registering, you agree to:

We reserve the right to suspend or terminate accounts that violate these Terms or contain false, fraudulent, or misleading information.

5. Payment Terms

5.1 Pricing

All prices are displayed in US Dollars (USD) and are subject to change without prior notice. The price applicable to your purchase is the price displayed at the time you complete your order.

5.2 Payment Methods

We accept payment through various secure payment methods as displayed on our website. Payment processing is handled by third-party payment processors, and your payment information is subject to their terms and privacy policies.

5.3 Taxes

Prices include applicable taxes unless otherwise stated. You are responsible for any additional taxes, duties, or fees imposed by your jurisdiction.

5.4 Payment Authorization

By providing payment information, you authorize us to charge the applicable fees to your chosen payment method. You represent and warrant that you have the legal right to use the payment method provided.

5.5 Failed Payments

If payment fails or is declined, we reserve the right to suspend or cancel your access to services until payment is successfully processed.

6. Course Enrollment and Access

6.1 Course Registration

When you enroll in a course, you receive a limited, non-exclusive, non-transferable license to access course materials for personal, non-commercial use.

6.2 Course Access

6.3 Course Completion

Certificates of completion are issued only upon successful completion of all course requirements, including assignments, assessments, and attendance (where applicable).

6.4 Course Modifications

We reserve the right to modify course content, schedules, instructors, and delivery methods. We will make reasonable efforts to notify enrolled students of significant changes.

7. Consulting Services

7.1 Engagement Terms

Consulting services are provided based on agreed-upon scopes of work, timelines, and deliverables. Specific terms for consulting engagements may be outlined in separate service agreements.

7.2 Client Responsibilities

Clients engaging our consulting services agree to:

7.3 Deliverables

Consulting deliverables are provided "as is" and are based on information provided by the client and industry best practices. Implementation results may vary based on client-specific factors.

8. Intellectual Property Rights

8.1 Our Intellectual Property

All content on our website and in our courses, including but not limited to text, graphics, logos, images, videos, audio, software, and course materials, is the property of IT Expert Hub or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

8.2 User-Generated Content

If you submit, post, or share content through our website or services (reviews, comments, feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for business purposes.

You represent and warrant that you own or have the necessary rights to any content you submit and that such content does not violate any third-party rights or applicable laws.

9. Acceptable Use Policy

You agree not to use our website or services to:

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your access to our services and potential legal action.

10. Disclaimers and Warranties

10.1 Service "As Is"

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

10.2 No Guarantee of Results

While we strive to provide high-quality services and education, we do not guarantee specific outcomes, career advancement, certification success, or business results from using our services.

10.3 Third-Party Content

We are not responsible for the accuracy, reliability, or legality of third-party content, links, or services referenced on our website.

10.4 Technical Issues

We do not warrant that our website or services will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, IT Expert Hub, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim, or $100 USD, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless IT Expert Hub, its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising from:

13. Termination

13.1 Termination by You

You may terminate your account or discontinue use of our services at any time by contacting us. Termination does not entitle you to refunds except as outlined in our Refund Policy.

13.2 Termination by Us

We reserve the right to suspend or terminate your access to our services, with or without notice, for:

13.3 Effect of Termination

Upon termination:

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on our website with a new "Last Updated" date. We may also notify you of material changes via email or prominent website notice.

Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our services.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

15.2 Dispute Resolution

In the event of any dispute arising from or relating to these Terms or our services, the parties agree to first attempt to resolve the dispute through good faith negotiations.

15.3 Arbitration

If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA). The arbitration shall be conducted in English in Bloemfontein, South Africa.

15.4 Exceptions

Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent infringement of intellectual property rights or confidential information.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and IT Expert Hub regarding our services and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

16.6 Notices

Notices to you may be sent to the email address associated with your account or posted on our website. Notices to us should be sent to [email protected].

17. Contact Information

If you have questions, concerns, or feedback regarding these Terms & Conditions, please contact us:

IT Expert Hub

Address: 8207 Tumelo Dam Nkunachester, FS 3400, South Africa

Email: [email protected]

Phone: +484436081213

Registration Number: 83079933

We will respond to your inquiry within 5 business days.


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