Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

IT Expert Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website niwakaame.org and use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

The personal information we collect may include:

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our website. These technologies help us:

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery and Customer Support

2.2 Business Operations and Improvement

2.3 Marketing and Communications

2.4 Legal and Security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

We may disclose your information when required by law or in response to:

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but remain committed to protecting your information using best practices.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and disposal policies.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used, and machine-readable format.

6.2 Correction and Update

You have the right to request correction of inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., compliance with legal obligations, establishment of legal claims).

6.4 Objection and Restriction

You have the right to object to or request restriction of certain processing activities, including direct marketing communications.

6.5 Withdrawal of Consent

Where processing is based on your consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within the timeframe required by applicable law.

7. Marketing Communications

If you have opted in to receive marketing communications from us, you may:

Please note that even if you opt out of marketing communications, we may still send you transactional and service-related messages.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services, and social media platforms. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including South Africa and other jurisdictions where our service providers operate. These countries may have different data protection laws than your country.

When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

IT Expert Hub

Address: 8207 Tumelo Dam Nkunachester, FS 3400, South Africa

Email: [email protected]

Phone: +484436081213

Registration Number: 83079933

We will respond to your inquiry within 30 days of receipt.

13. Complaints and Dispute Resolution

If you believe your privacy rights have been violated or you have concerns about our privacy practices, you have the right to lodge a complaint with:

We are committed to working with you to resolve any privacy concerns fairly and promptly.


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